Terms of service

Terms of Service

Overview

Welcome to LUME. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products.

By accessing our site or purchasing from us, you agree to be bound by these Terms.

Products & Use

LUME products, including the Face Mask, Recovery Blanket, and Mat, are non-invasive wellness devices intended for general wellbeing and cosmetic use only.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Results may vary between individuals.

Orders & Payment

All orders are subject to availability and confirmation of payment.

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.

Prices are listed in your selected currency and may change without prior notice.

Shipping

Shipping timelines are estimates and may vary depending on location and external factors.

LUME is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Any applicable import duties or taxes are the responsibility of the customer.

Product Care & Safety

Our products must be used in accordance with the provided instructions.

For safety:

• Do not use electrical devices near water
• Do not modify or tamper with the product
• Discontinue use if irritation or discomfort occurs

Improper use may void the warranty.

Intellectual Property

All content on this website, including branding, imagery, product design, and copy, is the property of LUME and may not be used without permission.

Limitation of Liability

To the fullest extent permitted by law, LUME shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Contact

For any questions, please contact us at hello@lumeredlight.com